- Stage
- Data
- Existing arrangement
- Anonymous request text with approved category labels
- Role
- Catalogue manager
The lifecycle of a school AI service
Year 9 · Lesson 1 · Content 2026.11.02.1
All supplied-record lessons · Open interactive lesson
Supplied-record alternative. Enter your responses in your school assignment. These supplied results support learning but do not show that you ran an algorithm.
Your goal
Find a service failure and connect it to a stage, a person and an action.
To be able to explain how lifecycle stages and named human roles help manage failure in an AI service.
Before you start
A calculator gives the correct number but sends it to the wrong classroom. Can the service still fail?
Choices: Yes / No
Bridge feedback after trying
A working model is only one part of a complete service.
Words for this lesson
- Lifecycle
- The connected stages of making, using and reviewing a system.
- Deployment
- Putting a tested service into its intended use.
- Monitoring
- Checking a service while it is being used.
The idea
A school service needs more than a model. Data must be prepared, a model trained and its results evaluated. Deployment connects it to real users and systems. Monitoring checks new results. Intervention means taking action when evidence shows a problem. The stages can loop. A useful plan names who checks, what evidence they use and what they do next.
A completed example
Practice: a menu assistant copies an outdated approved menu correctly. The failure concerns the source-update process, not necessarily the language model. The source owner should check the menu version and correct it.
Check your understanding
A high model score proves the whole service works?
- No
- Yes
- Only if it is 94%
Practice feedback after trying
No. Interfaces, sources, people and failure routes need checks too.
Deployment is ...
- Putting the tested service into intended use
- Only training
- Reusing test answers
Practice feedback after trying
Putting the tested service into intended use. It connects the service to its use setting.
A correction log with no reviewer lacks ...
- A monitoring owner
- More colours
- A longer model name
Practice feedback after trying
A monitoring owner. Evidence needs somebody responsible for reviewing and acting.
Task 1 · Make a prediction
Could a good model still be part of a failing service
Options: Yes / No / Not sure
Write your prediction, or state that you skipped it.
Try it using supplied records
- Follow one fictional request through Data, Training, Evaluation, Deployment, Monitoring and Intervention.
- At each stage, choose the person responsible from the supplied roles and inspect the evidence.
- Activate one scripted fault: old category codes, unreviewed corrections or no pause trigger.
- Predict the result, then reveal the service consequence. Changing the fault does not change the model's supplied test score.
Scripted service workflow · not a deployed service
Complete data and source records
| Stage | Existing arrangement | Role |
|---|---|---|
| Data | Anonymous request text with approved category labels | Catalogue manager |
| Training | Classifier version recorded | Developer |
| Evaluation | 94/100 separate quiet typed English requests routed correctly | Testing lead |
| Deployment | Connected to queue; category code mapping checked only once | IT lead |
| Monitoring | Staff can correct routes but nobody reviews corrections | Librarian |
| Intervention | Manual routing exists but no written trigger to switch | Library lead |
Read as stacked records
- Stage
- Training
- Existing arrangement
- Classifier version recorded
- Role
- Developer
- Stage
- Evaluation
- Existing arrangement
- 94/100 separate quiet typed English requests routed correctly
- Role
- Testing lead
- Stage
- Deployment
- Existing arrangement
- Connected to queue; category code mapping checked only once
- Role
- IT lead
- Stage
- Monitoring
- Existing arrangement
- Staff can correct routes but nobody reviews corrections
- Role
- Librarian
- Stage
- Intervention
- Existing arrangement
- Manual routing exists but no written trigger to switch
- Role
- Library lead
| Fault | Supplied outcome |
|---|---|
| Old code mapping | A correctly predicted category is sent to the wrong queue after a category-code update. |
| Corrections not reviewed | Repeated routing errors remain unnoticed in a correction log. |
| No trigger | Staff have no agreed instruction for when to use manual routing. |
Read as stacked records
- Fault
- Old code mapping
- Supplied outcome
- A correctly predicted category is sent to the wrong queue after a category-code update.
- Fault
- Corrections not reviewed
- Supplied outcome
- Repeated routing errors remain unnoticed in a correction log.
- Fault
- No trigger
- Supplied outcome
- Staff have no agreed instruction for when to use manual routing.
Expected results · supplied
These are supplied reference results. They are separate from your own explanation. No code needs to run to read them.
1. This is a scripted service workflow, not a trained or deployed library system. Correct role matching follows the stage table. Use ordered lists or step buttons, never drag-only interactions.
2. Fault selector values mapping, review, trigger show the supplied consequences. All retain the 94/100 score label and explain that its narrow evaluation excludes speech and other untested conditions.
3. A monitoring-plan form stores owner, signal, frequency, trigger, response and reason as separate fields. An example trigger may be more than 5 wrong routes in 50 manually checked weekly cases. Label it a classroom proposal, not an operational safety standard.
Help with this step
Hint 1
Which stage contains the gap in the brief?
Hint 2
Choose a person who can act on that gap. Name evidence, not just check it.
Hint 3
Practice: an IT owner checks undelivered messages every day and uses a manual callback route if delivery fails.
Task 2 · Use the evidence
- For the three gaps, record the stage, a named role, evidence to check and an action.
- Choose the most urgent gap and justify your priority.
- Write a monitoring sentence that includes owner, signal, review frequency and response. Other priorities are acceptable when justified.
My explanation
Write in your school assignment. Keep these answers in your own words.
Six stages
- Data role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Training role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Evaluation role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Deployment role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Monitoring role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Intervention role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
Old codes
- Stage: Data / Training / Evaluation / Deployment / Monitoring / Intervention
- Responsible role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Evidence
- Action
Unreviewed corrections
- Stage: Data / Training / Evaluation / Deployment / Monitoring / Intervention
- Responsible role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Evidence
- Action
No trigger
- Stage: Data / Training / Evaluation / Deployment / Monitoring / Intervention
- Responsible role: Catalogue manager / Developer / Testing lead / IT lead / Librarian / Library lead
- Evidence
- Action
Your priority
- My priority and reason
Monitoring plan
- Owner
- Signal
- Frequency
- Trigger
- Response
- Reason
Explain a fresh example
A library model passed its test, but category-code updates send requests to the wrong queue. Name a responsible role, evidence and action, and explain why the test was insufficient.
My confidence
I need another explanation / I can explain with help / I can explain with my own example
My next step
Write what you will do next.
Optional depth
How could a data error first become visible in a monitoring log? Explain the difference between where a fault started and where it was detected.
What this activity can show
Following a workflow is not evidence of building a complete AI-powered solution. The classroom trigger is invented and requires real operational validation before any use.
This is a student learning record. Submission is completed through the school assignment system.